About Us
Embrace elegance and precision on a premium surface.
We are Lock-On, a company founded by friends driven by a passion for creating peripherals that feel as good as they look. Our mission is to push the space forward by combining exceptional performance with artistic designs you will not find anywhere else.
Our mousepads are designed to inspire. Every surface is carefully shaped to bring out both performance and personality. The artwork is fully crafted by our artists, reflecting their vision and dedication. Nothing is generated by AI. Every pad is a piece we are proud to put our names on.
We invite you to experience the perfect blend of function and artistry with our premium pads. We hope they help you become an enthusiast in the space as we once did.
Sincerely,
The Lock-On Team
FAQ
How do I clean my mouse pad?
We recommend using a microfiber cloth and some water to gently wipe down your pad. For tough stains, mix a small amount of dish soap or glass cleaner with the water.
Make sure the surface is dry before use.
What type of mouse feet can I use?
We do not recommend the use of any glass feet with our pads. This may damage both the surface of the pad and the feet.
We recommend using PTFE feet. For the best experience, utilize the skates provided with our pad! However, any PTFE adjacent blend should be fantastic.
Do you ship worldwide?
We currently do not ship worldwide, as we are a small operation based in the USA. However, we are actively working to expand our reach globally by partnering with international retailers and distributors to provide local purchasing options for our customers around the world.
For the latest information on available retailers, check below or visit the 'Retailers' section of our product pages.
Which international retailers carry your products?
List of our Licensed Retailers and Distributors:
Europe (EU) - MaxGaming
Europe (UK) - ZerkGamingMods
Europe (FR) - MaxEsportGG
Canada (CA) - Potent Gaming
Australia (AUS) - AusModShop
Japan (JP) - Rabbit0
Korea (KR) - JohnsonGaming
Thailand (TH) - Mouse Innovation
Singapore (SG) - XtremeSolutionPte
Indonesia (ID) - InfinitasID
Can I purchase items from a past drop?
Each of our serialized drops is a limited edition, so once they sell out, they won’t be re-released.
However, we may drop a non-serialized version of a previous pad in the future.
How can I contact the team?
For product-related questions or concerns, please email us at support@lockon.gg. We will do our best to assist you.
For business inquiries, please reach out to contact@lockon.gg.
What is your return policy?
We do not accept returns or exchanges. However, we're dedicated to providing exceptional quality and service for our customers. If you receive a defective item, please contact us immediately at support@lockongear.com, and we'll promptly address the issue. Your satisfaction is our top priority!